Bicycle Garage Rules and Regulations

Effective from 4.10.2025

General Access

The bicycle garage is open Monday to Sunday from 05:00 to 23:00.
The facility is intended solely for parking and storing bicycles, electric bicycles,
and cargo bikes. Storage is at the user’s own risk. The city transport authority
is not responsible for vehicles or other items left in the premises.
Electric mopeds, electric scooters, and other high-powered motorized
vehicles without pedals are not allowed in the bicycle garage due to fire safety
and accident risks.
If such vehicles are brought into the garage, we reserve the right to remove
them without prior notice. Any relocation costs may be charged to the owner.
If the owner cannot be identified, the person requesting the relocation is
responsible for the costs.
Bicycles may be stored in the garage for a maximum of 10 consecutive days.
After this period, bicycles may be moved to the city depot or a nearby area.
Further information on the location of bicycles or items can be obtained from
customer service.
Available spaces are for everyone and cannot be reserved in advance.
If the racks are full, please find another bicycle parking location.
Posting notices or advertisements in the garage is prohibited.
The nearest public restrooms are located on the basement level of the Main
Railway Station.

Bicycles must be parked only in designated racks or parking areas.
Parking in walkways or next to racks is prohibited – walkways must remain
clear and safe.

The facility cannot be used for general storage. This is important for fire safety
and cleanliness.
Cycling gear may be stored temporarily in designated storage lockers (see
section 8).
Storing other personal items or belongings in the garage is prohibited. Such
items will be removed and delivered to the Main Railway Station lost-andfound office.

Bringing electric mopeds, electric scooters, or other vehicles with highcapacity bateries into the garage is prohibited, as damaged bateries may
catch fire.
Riding bicycles or other vehicles inside the garage is prohibited due to the risk
of accidents.

Disruptive behavior is prohibited, including:
o Excessive noise (e.g., loud music, shouting)
o Violent or threatening behavior
o Inappropriate behavior towards other users, the premises, or bicycles
Vandalism is prohibited. Misuse will be reported to the authorities.
Any disturbance or damage must be reported to customer service.

Users must maintain the general cleanliness of the premises.
Waste must be disposed of in the designated bins.
Larger items, such as old bicycle tires, must be taken to recycling points and
cannot be left in the garage.

Lockers may only be used for temporary storage of cycling gear (e.g., helmets,
rainwear).
Temporary storage means a maximum of one day. Lockers are emptied daily
after closing, and items found will be delivered to the lost-and-found office.
Larger luggage can be stored at the Main Railway Station luggage storage.
Reserving lockers in advance is prohibited.
In case of issues, contact customer service.

Charging cabinets are intended only for charging electric bicycle bateries with
the user’s own charger while the bicycle is parked in the garage.
Maximum usage time is 9 hours, after which the cabinet lock opens
automatically.
Storing or charging bateries of electric mopeds, electric scooters, or similar
devices is prohibited.
Storing other items in charging cabinets is prohibited.
Batteries and chargers left beyond the permited time may be removed and
delivered to the lost-and-found office.
Reserving cabinets in advance is prohibited.
In case of issues, contact customer service.

Garage doors must be kept closed. Open doors may pose safety risks and
atract unauthorized persons.
Permanent obstacles in front of doors or walkways are not allowed.

Any damage occurring in the garage, including damage to bicycles or shared
facilities, is the responsibility of the person causing it.
All damages must be reported immediately to customer service.

Maintenance work or other exceptions affecting the use of the garage will be
communicated to users as quickly as possible, e.g., via the garage’s website or
information posters in the garage.
If rules need to be temporarily modified in special situations, users will be
informed separately.