Lost and found
Enquiries about lost property
You can enquire after your lost travel card after 16.00 on the next business day: contact HSL Customer Service Department +358 9 4766 4000 (Mon–Fri 7.30–19.00, Sat–Sun 9.30–17.00) or the travel card service point.
You can contact the lost and found office Suomen Löytätavarapalvelu to enquire after the things you have left in a tram, metro or Suomenlinna ferry. You are more likely to receive information about the found goods when you contact us after 16.00 on the next business day.
Contact information of the lost and found office
The lost and found service point is open on weekdays 10.00–18.00, on Saturdays 10.00–16.00 and on Sundays 12.00–18.00.
Phone service +358 600 91 006