
Strategy 2023–2026, vision and values


Mission
Our primary mission is to produce and develop sustainable transport services and infrastructure in the Helsinki metropolitan area with high quality and cost efficiency.
Vision
Best mover and developer in sustainable cities.

Strategic themes
Sustainable mobility together
We bring the best professionals in the sector together to implement sustainable urban development. We enable diverse services on the platform we provide.
Cost efficiency
We will further improve our productivity. We prepare and implement investments with transparency, quality and cost efficiency together with our customers and maintain and develop the value of our assets sustainably.
A unique urban transport entity
We combine infrastructure, equipment, depots and transport services into a unique entity providing significant synergy gains for our customers.
Excellent people experience
Healthy, competent, enthusiastic professionals who are proud of their work create the best urban transport. We seize the moment and develop constantly together.

Carbon neutrality
We take responsibility for the entire life cycle emissions of our supply chain and operations. Our choices make a difference within the sector.
Values
Ethicalness
Benefit to society forms the basis of our operations. Our operations are open, consistent and justifiable. We treat our customers, partners and employees with appreciation and respect.
Customer centricity
We take a respectful, helpful and personal approach with our customers. We listen to the feedback our customers give, and we are constantly developing our operations on the basis of it. Each of our employees is responsible for ensuring a positive customer experience.
We together
We work with customers and networks in a positive and solution-oriented way. Everyone takes responsibility for their own occupational wellbeing and that of those around them. Everyone has the power to and responsibility for, in a constructive way, taking a stand to improve our operations and develop their own work and expertise.